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Start with account setup and billing: get the company account right, invite your team, then check the dashboard once a week.

Start with the order queue: you’ll answer "where is my order?" and handle returns right here.

Start with low-stock alerts: create POs from the alerts, track arrivals, and every receipt flows into stock automatically.

Start with the scan screens: receiving, putaway, and picking are all guided — follow the screen, scan everything.

Start with the load board: assign loads to drivers and watch every truck move without a single phone call.

Start with the driver app: your trips for today, one button to start, and photo proof at delivery.

Create your company workspace, set the home currency and time zone, and add your warehouses and docks.

Bring in customers, SKUs, and opening inventory with CSV templates — map columns once, reuse forever.

Walk through receiving one inbound delivery: check in the truck, scan cartons, and put away to a location.

Create one outbound order, pick and pack it, book the truck, and capture the POD on delivery.

SKU: The product’s ID card — one SKU for each distinct item you sell, so the system knows red cap from blue cap.
Wave picking: Grouping many orders into one round of picking so the picker walks the aisles once instead of ten times.
Cross-dock: Goods arrive and go straight out again without ever sitting in storage — the dock is a hallway, not a home.
Demurrage / detention: The penalty clock starts when a container or trailer sits too long — free time ends, fees begin.
POD (proof of delivery): The signed evidence that goods arrived — without it, invoices get disputed and bills go unpaid.
Door-to-door: One carrier takes responsibility from your door to the customer’s door — no hand-offs for you to chase.
Yard: The outdoor parking area for trailers and containers — knowing what’s parked where saves hours of hunting.
Carrier: The company (or owner-operator) that actually moves your freight — your contract, your rate, your accountability chain.