A shipment passes through three agents — every status update comes from chasing people on chat, and the customer always asks before you know.
Freight Forwarders
One shipment, three legs, every leg needs watching. You live on the spread and the service fee — and bleed wherever the books do not reconcile.
As três maiores dores de cabeça
Month-end: ocean freight, drayage, brokerage — a spreadsheet that never balances, no matter how long you stare.
Quotes from gut feel — miss one cost leg and the whole shipment runs at a loss.
Apps recomendados, na ordem de implantação
- TMS · Gestão de TransportesPlaneje, despache, rastreie ao vivo, capture comprovantes de entrega e concilie fretes — escritório e motoristas em sintonia.
- OMS · Gestão de pedidosUm lugar para cada pedido: consulte o estoque em tempo real, prometa com sabedoria, envie e gerencie devoluções.
- Accounting · ContabilidadeContas a receber, a pagar, lançamentos e relatórios — cada centavo contabilizado.
- CRM · CRMDo primeiro lead ao fechamento: todo o funil, visível.
Um dia típico
- 1
Morning: every shipment, every leg, one screen — peace of mind is all green.
- 2
Midday quote: cost templates price every leg automatically — your markup, crystal clear.
- 3
Afternoon: exception alerts fire before the customer calls — you deliver the bad news first.
- 4
Before leaving: receivables and payables auto-collected — which shipments made money, which did not.