A shipment passes through three agents — every status update comes from chasing people on chat, and the customer always asks before you know.
Freight Forwarders
One shipment, three legs, every leg needs watching. You live on the spread and the service fee — and bleed wherever the books do not reconcile.
Les trois plus gros casse-tête
Month-end: ocean freight, drayage, brokerage — a spreadsheet that never balances, no matter how long you stare.
Quotes from gut feel — miss one cost leg and the whole shipment runs at a loss.
Applis recommandées, dans l'ordre de déploiement
- TMS · Gestion du transportPlanifiez, affectez, suivez en direct, capturez les preuves de livraison et rapprochez le fret — bureau et chauffeurs synchronisés.
- OMS · Gestion des commandesUn seul endroit pour chaque commande : consultez le stock en temps réel, promettez avec prudence, expédiez et gérez les retours.
- Accounting · ComptabilitéCréances, dettes, écritures et rapports — chaque dollar comptabilisé.
- CRM · CRMDu premier prospect à la signature : tout l’entonnoir, visible.
Une journée type
- 1
Morning: every shipment, every leg, one screen — peace of mind is all green.
- 2
Midday quote: cost templates price every leg automatically — your markup, crystal clear.
- 3
Afternoon: exception alerts fire before the customer calls — you deliver the bad news first.
- 4
Before leaving: receivables and payables auto-collected — which shipments made money, which did not.