Customer needed the part for a 2019 Accord, warehouse shipped the 2018 version — identical to the eye, discovered only when it would not fit.
Auto Parts
You sell auto parts — SKUs by the hundreds of thousands. Ship the wrong brake pad and the car is stranded roadside; the whole order comes back.
Les trois plus gros casse-tête
Finding one part among hundreds of thousands of SKUs — veterans go by memory, new hires wander. Overtime every peak season.
A distributor wants to reconcile — one order dozen parts shipped in three batches. Three days to confirm everything went out.
Applis recommandées, dans l'ordre de déploiement
- WMS · EntreposageRéception, mise en stock, préparation, emballage, expédition et comptages guidés par téléphone — des erreurs bloquées à chaque étape.
- OMS · Gestion des commandesUn seul endroit pour chaque commande : consultez le stock en temps réel, promettez avec prudence, expédiez et gérez les retours.
- Purchase · AchatsDe la demande au bon de commande approuvé puis à l'arrivée planifiée — fini les devinettes sur les marchandises entrantes.
Une journée type
- 1
Morning: the fitment database auto-validates — part does not match the order year and model? Blocked at order entry.
- 2
Midday: picking with pick-to-light plus photo confirmation — lookalike parts cannot be mixed up, new hires productive on day one.
- 3
Afternoon: distributor statements auto-generate — how many batches per order, which parts in each, POD status. One statement, zero ambiguity.
- 4
Before clock-out: dead-part analysis done — which SKUs have not moved in a year, return to supplier or bundle-clear. List is ready.