Customer needed the part for a 2019 Accord, warehouse shipped the 2018 version — identical to the eye, discovered only when it would not fit.
Auto Parts
You sell auto parts — SKUs by the hundreds of thousands. Ship the wrong brake pad and the car is stranded roadside; the whole order comes back.
The three biggest headaches
Finding one part among hundreds of thousands of SKUs — veterans go by memory, new hires wander. Overtime every peak season.
A distributor wants to reconcile — one order dozen parts shipped in three batches. Three days to confirm everything went out.
Recommended apps, in rollout order
- WMS · WarehousingPhone-guided receiving, putaway, picking, packing, shipping, and counts — mistakes blocked at every step.
- OMS · Order ManagementOne place for every order: check live stock, promise wisely, ship, and handle returns.
- Purchase · PurchasingFrom request to approved PO to planned arrival — no more guessing what’s coming in.
A typical day
- 1
Morning: the fitment database auto-validates — part does not match the order year and model? Blocked at order entry.
- 2
Midday: picking with pick-to-light plus photo confirmation — lookalike parts cannot be mixed up, new hires productive on day one.
- 3
Afternoon: distributor statements auto-generate — how many batches per order, which parts in each, POD status. One statement, zero ambiguity.
- 4
Before clock-out: dead-part analysis done — which SKUs have not moved in a year, return to supplier or bundle-clear. List is ready.