Two premium earbuds missing from a shipment — three days of camera footage later, turns out the supplier short-packed them.
Consumer Electronics
You sell phone accessories, earbuds, small appliances — high unit value, brutal refresh cycles. Today hot item can be dead stock in three months.
Les trois plus gros casse-tête
A warranty claim comes in and the serial does not match any outbound record — genuine or not, in-warranty or not, nobody can say.
Thousands of last-gen units still sitting while the new generation launches — slash prices or hold firm, decided on vibes.
Applis recommandées, dans l'ordre de déploiement
- WMS · EntreposageRéception, mise en stock, préparation, emballage, expédition et comptages guidés par téléphone — des erreurs bloquées à chaque étape.
- OMS · Gestion des commandesUn seul endroit pour chaque commande : consultez le stock en temps réel, promettez avec prudence, expédiez et gérez les retours.
- Purchase · AchatsDe la demande au bon de commande approuvé puis à l'arrivée planifiée — fini les devinettes sur les marchandises entrantes.
Une journée type
- 1
Morning: high-value inbound gets serial-scanned unit by unit — quantity gaps locked on the spot, claim evidence auto-saved.
- 2
Midday: outbound requires serial scan — warranty starts ticking at ship time, counterfeit disputes backed by records.
- 3
Afternoon: dead-stock alerts fire — three SKUs idle for 90 days, with clearance pricing and bundle suggestions pushed to sales.
- 4
Before clock-out: zero count variance — the high-value zone gets cycle-counted daily, book and physical always match.