Two premium earbuds missing from a shipment — three days of camera footage later, turns out the supplier short-packed them.
Consumer Electronics
You sell phone accessories, earbuds, small appliances — high unit value, brutal refresh cycles. Today hot item can be dead stock in three months.
The three biggest headaches
A warranty claim comes in and the serial does not match any outbound record — genuine or not, in-warranty or not, nobody can say.
Thousands of last-gen units still sitting while the new generation launches — slash prices or hold firm, decided on vibes.
Recommended apps, in rollout order
- WMS · WarehousingPhone-guided receiving, putaway, picking, packing, shipping, and counts — mistakes blocked at every step.
- OMS · Order ManagementOne place for every order: check live stock, promise wisely, ship, and handle returns.
- Purchase · PurchasingFrom request to approved PO to planned arrival — no more guessing what’s coming in.
A typical day
- 1
Morning: high-value inbound gets serial-scanned unit by unit — quantity gaps locked on the spot, claim evidence auto-saved.
- 2
Midday: outbound requires serial scan — warranty starts ticking at ship time, counterfeit disputes backed by records.
- 3
Afternoon: dead-stock alerts fire — three SKUs idle for 90 days, with clearance pricing and bundle suggestions pushed to sales.
- 4
Before clock-out: zero count variance — the high-value zone gets cycle-counted daily, book and physical always match.