Returns pile up in a corner untouched, growing every week while resale value quietly evaporates.
Returns & Reverse Logistics
Returns are outbound logistics in a mirror: inspect, sort, restock — every step costs money, and sloppy handling turns it into pure loss.
Les trois plus gros casse-tête
Nobody can tell good from bad — resellable items get tossed with the actual junk.
Refunds drag on for two weeks, and the one-star review arrives long before the money does.
Applis recommandées, dans l'ordre de déploiement
- OMS · Gestion des commandesUn seul endroit pour chaque commande : consultez le stock en temps réel, promettez avec prudence, expédiez et gérez les retours.
- WMS · EntreposageRéception, mise en stock, préparation, emballage, expédition et comptages guidés par téléphone — des erreurs bloquées à chaque étape.
Une journée type
- 1
Morning: returned parcels are scanned in at the dock — each one linked back to its original order.
- 2
Midday: inspection grades each item — resell, refurbish, or scrap — with a photo trail.
- 3
Afternoon: resellable stock goes straight back on the shelf and becomes sellable inventory again.
- 4
End of day: return processing time and recovered value in one report — the mirror stops leaking money.