The supplier runs out and you’re the last to know — orders keep coming in for stock that doesn’t exist.
Dropshipping
You sell without holding stock — orders go straight to the supplier to fulfill. One stale inventory feed means overselling, and every support ticket plays telephone between three parties.
Les trois plus gros casse-tête
A customer asks for the tracking number, and first you have to ask the supplier for it.
Returns and support trap you in the middle — relaying messages between an angry customer and a slow supplier.
Applis recommandées, dans l'ordre de déploiement
- OMS · Gestion des commandesUn seul endroit pour chaque commande : consultez le stock en temps réel, promettez avec prudence, expédiez et gérez les retours.
- WMS · EntreposageRéception, mise en stock, préparation, emballage, expédition et comptages guidés par téléphone — des erreurs bloquées à chaque étape.
Une journée type
- 1
Morning: check supplier stock sync status — anything stale gets flagged before you sell it.
- 2
Midday: new orders route to the supplier automatically — no copy-paste, no missed orders.
- 3
Afternoon: tracking numbers flow back and reach the customer on their own — nobody has to ask.
- 4
End of day: oversell alerts and open support tickets in one queue — the middle seat gets comfortable.